- Course type: Self-paced
- Available Lessons: 12
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What Is Customer Service? - Definition, Types & Role in Marketing
Course SummaryHelp your employees develop stronger customer service skills by utilizing this helpful course. Our short video and text lessons are easy to follow and cover both the 'soft' and 'hard' skills required for those who work in customer service.
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- Answers and detailed explanations to each question
- Video lessons to explain complicated concepts