Copyright Customer Service FAQs: Login, Cost & Support Email

Instructor: Jessica Bayliss customer service can answer any login, cost, or other questions you might have. Email customer service at or click the Support tab on the right side of any page to fill out our support form. We reply to most customer service messages in less than one business day.

How to Log In to

Log in to your account by entering the email you used to create your account. If your log in does not work, here are a few steps to try:

  • Reset your password by clicking the reset password link on the login screen
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  • Contact customer service for help. We can look up your account and help you get logged in.

What does cost? offers many plans customized to your unique situation. We offer unique plans for teachers, homeschool, college credit, test prep, homework help to find the right one for you.

How do I request a refund?

We hope you are happy with your membership and find it valuable. When you are done using you can cancel at any time. If you would like to request a refund, please contact support at or by filling out a support ticket by clicking the support button on the right side of the page. We review most requests within one business day. If you are granted a refund you will typically receive it within 3 business days.

Please note that each refund request is reviewed individually and you may not be eligible for a refund. For information about your specific situation please email

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